Customer Service In Retail

November 2, 2017 11:33 am0 commentsViews: 13

By : Patrick Thuot

There is simply so much choice out there for buying customers. In order to stand out, retailers must now differentiate themselves in some way in order to gain the upper hand. At some stage, customers will likely always need or want to come into a physical retail store so the experience that they receive in there must be of a very high standard.

The guys over at Storetraffic have put together this infographic which details how to perfect the customer service process in retail. It details some interesting statistics in the area, outlines how to create and optimize a customer-focused agenda, and delivers some valuable customer service excellence advice. Check the full details out below for more!

Customer-Service-in-Retail

Patrick Thuot is Vice President of Storetraffic. Storetraffic provides software and hardware to businesses who wish to use people traffic counting data to improve their service levels and more.

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